Quality Medical Care Measures

While cost is an important consideration, the quality of care being provided is equally important.  Just as retail costs can vary dramatically at competing facilities, so does the quality of service provided.  And surprisingly, cost and quality do not always go hand-in-hand.  

The MCS will provide insureds with easy-to-understand quality information for competing facilities. The quality information is created utilizing numerous government agency sources.  The quality measures are a composite of the following components: 

  • adherence to medical protocols
  • affordability
  • efficiencies
  • patient satisfaction 

The quality evaluations include specifics such as mortality rates, readmission rates, post-operative complication rates, and how well each facility adheres to accepted treatment protocols for a variety of illnesses and conditions.

Anticipating a medical procedure can be a stressful time for patients; assurance they are receiving the highest quality care provides peace of mind.