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Akeso Care Management ® Privacy
Policy
At Akeso Care Management, we are committed to earning your trust by respecting and protecting
the privacy of your information at all times. Here’s how Akeso Care Management gathers,
uses and safeguards information about you when you visit us online.
The information we collect about you may include:
- Information we receive from you on applications for insurance, such as name, address
and birth date.
- Information about your transactions and experience with us, such as your payment
history.
- Information our server automatically recognizes when you browse our Web site, such
as your domain name, your browser version and the pages you visited.
- Other general information, such as e-mail address and demographic data.
Having accurate information about you permits us to:
- Perform the functions and services you request or authorize.
- Provide you with better customer service.
- Help ensure proper billing.
- Increase the efficiency of our operations.
- Comply with legal and regulatory requirements.
- Help ensure a safer online environment for our visitors.
- Inform you of updates to our Web site.
How and why we may share your information. Sharing the information we collect about
you enables us to:
- Provide you with better customer service.
- Inform you of programs, products and services that may be of interest to you.
We may share the information we have about you with our parent corporation, International
Medical Group®, Inc. and its subsidiaries. We may also share your information with
approved financial institutions in accordance with joint marketing agreements.
We do not disclose information about you to nonaffiliated third parties, except
as permitted by law. For example, we are permitted by law to share your information
with outside organizations to help us complete a function or service you requested
or authorize, such as debiting your credit card account. We are also permitted to
share your information with organizations that act for us or on our behalf, such
as printing and mailing companies. In addition, we must share information about
you in certain instances, such as to detect fraud or to comply with an inquiry by
a government agency.
You have a choice of whether to receive marketing offers.
- You may request that we remove your name from our internal e-mail and direct mail
marketing lists.
- You may request that we remove your name from our internal telemarketing lists.
You can call (866) 243-7524 to notify us about your choices regarding marketing
offers. Or, for e-mail offers, when you receive an e-mail offer, you may request
to discontinue receiving such offers by simply replying to the e-mail with the word
REMOVE in the subject line. All e-mail offers from us will inform you of how to
decline receiving further e-mail offers. Please note: it may take six to eight weeks
to make your choices fully effective.
How we secure your information through encryption technology
We realize the importance of securing your information, so we have physical, electronic
and procedural safeguards in place to enhance the safety of information about you
that is collected on our Web site and sent via the Internet, including credit account
information and checking account information.
In particular, we require that a "secure session” first be established, using an
Internet method know as Secure Socket Layers (SSL). With SSL engaged, pages are
sent to you in an encrypted format and any information you submit to our Web site
is encrypted. This method of transferring sensitive information is considered the
industry standard for the Internet. To help ensure security via the Internet, we
recommend you keep your browser up to date with all current security patches.
While we have taken steps to make the information you provide to us as secure as
possible against unauthorized access, please keep in mind that no data transmission
over the Internet is 100% secure. Any information disclosed online can potentially
be intercepted and used by unauthorized parties.
How we use cookies
When you browse our Web site, personal information – such as your name, address,
telephone number and e-mail address – is not collected. However, we use cookies
to collect information about how our site is used. Our service automatically tracks
your IP address, browser version and pages visited. Cookies cannot be used to reveal
your e-mail address from your hard drive, pass on computer viruses or learn confidential
or personal information about you that you have not already expressly revealed.
Please note: if you have chosen to disable cookies on your browser,
you will not be able to log into the secure area of our Web site. This is because
we use cookies to store and remember your User ID, password and e-mail address in
order to recognize you when you return to our Web site.
Our policy for children
Our Web site is not intended to attract children under the age of 13. We do not use
our Web site to knowingly solicit information from or market to children under the
age of 18. Parents and/or guardians are solely responsible for supervising their
minor children’s use of our Web site.
Links to other Web sites
Our Web site contains links to other Internet sites. It is our intent to provide
links only to other quality sites. However, we cannot guarantee the safety and privacy
of information you provide to these linked sites. Any information collected by Web sites
other than our site is not covered by this privacy policy and provisions of privacy
policies contained on other Web sites may differ from the provisions of our privacy
policy.
Questions or comments
If you have questions regarding our online privacy policy, please send an e-mail
message to service@akesocare.com
or send your written request to Akeso Care Management, 2960 North Meridian Street, Indianapolis,
IN 46208.
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